Returns & Exchanges

At Vittoria Coffee, we take pride in the quality of our blends; however, due to the perishable nature of coffee, we can only accept returns on non-food items or incorrect orders within 14 days of delivery. Please ensure all returned merchandise is in its original, unopened packaging to qualify for a refund or exchange.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of why you wish to return your item.

• 2.
  Receive Authorization

  Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.

• 3.
  Pack Your Items

  Securely pack the items in their original packaging, ensuring the RMA number is clearly marked on the outside of the parcel.

• 4.
  Final Inspection

  Upon receipt, our quality control team will inspect the items and process your refund or dispatch your replacement within 5-7 business days.